A Critical Event Management Company

Introduction

FocusPoint International ("we," "our," or "us") is a Critical Event Management Company. These Terms of Service ("Terms") govern your access to and use of our websites, products, and services. It operates in conjunction with our Privacy Policy located here.

Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our services.

Services Description

  • Crisis response operations
  • Travel assistance services
  • Security services
  • Emergency assistance coordination
  • Technical support services

User Obligations

Account Creation and Management

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Update your information as needed
  • Notify us of any unauthorized account access

Use of Services

  • Use services only for lawful purposes
  • Comply with all applicable laws and regulations
  • Do not misuse or abuse our services
  • Respect the privacy of others

Communication Services

We offer crisis response operator conversations for fast solutions:

  • Message frequency varies but are only sent upon request of services
  • Message and data rates may apply
  • Text HELP to for assistance
  • Reply STOP to opt-out
  • FocusPoint and cellular carriers are not liable for delays or undelivered messages

Payment Terms

  • You agree to pay all fees associated with our services
  • We accept various payment methods through Stripe, as well as PayPal
  • All payment information must be accurate and complete
  • Fees are subject to change with notice

Intellectual Property

All content and materials available through our services are protected by intellectual property rights and belong to FocusPoint International or its licensors.

Limitation of Liability

To the maximum extent permitted by law, FocusPoint International shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Service Modifications

We reserve the right to modify or discontinue any service or part thereof, temporarily or permanently, with or without notice.

Third-Party Services

We may integrate with or provide access to third-party services. Use of such services is subject to their respective terms and conditions. We never sell personal data to third parties. However, this data may be required to provide the requested services and will only be provided under these circumstances.

Termination

We may terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where FocusPoint International has its principal place of business (13680 NW 5th Street Suite 230 Sunrise, Florida 33325).

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes via email or website notice prior to the changes becoming effective. We encourage you to periodically review this page for the latest information on our terms of service.

Contact Information

For questions about these Terms, please contact:

FocusPoint International
13680 NW 5th Street
Suite 230
Sunrise, Florida 33325